Working for Santander Consumer Finance

We’re proud of what we have achieved since we first opened for business in 2005. That success could not have been achieved without our people. As our business grows and improves, the opportunities for our people also increase. Working together, we aim to deliver exceptional service from exceptional people, inspired and motivated by strong teamwork, market-leading benefits and incentives packages. That’s why we’re committed to supporting and nurturing them as they deliver their personal best, in a culture that knows everyone counts.

Business Areas

Here are our main areas of our operation. If you would like to see if we have any vacancies, just click on the link below:

  • Customer Services & Customer Relations
  • Collections
  • Sales and Relationship Management
  • Marketing
  • New Business
  • Underwriting
  • Risk Management
  • HR, Learning & Development, Facilities
  • Finance
  • Regulatory Control

Benefits and rewards

We offer our staff a first rate package of benefits and rewards that we believe is hard to match elsewhere. What’s more, most of these are available to all our staff, from day one. At the same time, we’re committed to developing a culture of recognition that encourages turning ideas into action, provides mutual support, and strives for continual improvement.

With us, you’ll enjoy a competitive salary, participate in our bonus or incentive schemes, and have access to a wide range of employee benefits, including:

  • Our car scheme, which allows you to obtain a new car including fully comprehensive insurance, road fund tax and breakdown cover, with no-deposit
  • A minimum of 25 days’ paid holiday (full time equivalent), plus the option to buy or sell holiday
  • Company pension and life cover
  • Childcare vouchers
  • Sharesave and Partnership Shares
  • Special rates on Santander financial products and services
  • Discounts on a vast range of products

Working for an organisation like ours isn’t all about salary or benefits. We also invest in our employees’ health, wellbeing and development.

Employee assistance

Our Employee Assistance Programme is an independent telephone helpline available to colleagues and immediate members of their family. It provides confidential support, guidance and advice to help resolve a wide range of issues – both professional and personal.

Flexible work options

We’re committed to supporting our people in finding a healthy work-life balance. That’s why Santander Consumer Finance offers a range of flexible work options including part-time, job share, career breaks and flexible leave.

Learning and Development

Learning and development in Santander Consumer Finance is as important to us as it is to you. Just as our customers expect a first-class service, you can expect learning and development opportunities that are first-class; providing the support to manage your career development and achieve your own personal ambitions.

We approach your learning journey as a partnership. Developing your skills and knowledge is going to be critical to your success, and we’ll ensure you learn to excel in looking after our customers. That might mean attending a course, using an online package or being coached by an experienced member of staff.

We’re strictly governed by policies and laws, so for most roles we make sure everyone is up to speed– and you’ll need to pass tests to prove you know your stuff. We’re serious about getting it right, so we’re looking for people who take learning seriously.

Once you’re settled in, we’ll want you to think about your future and how you drive your personal development. It helps to think ahead and ensure that your career is moving in the right direction. We’ll support you by providing access to a wide range of training opportunities and learning materials to help you learn new skills. Most importantly, it’s all about giving you room to grow – speaking to you directly, finding out your ambitions and setting out a clear path – with objectives, areas for development and real opportunities to get there.

Equality and diversity

Our customers come from a wide range of backgrounds, and so do our people. By reflecting and celebrating diversity in our workforce, we’ve created an inclusive culture, which adds real value to our business.

When we talk about diversity, we’re not just paying lip service. It’s too important. Everyone here is selected, promoted and treated on their aptitude and skills to do the job, irrespective of their gender, age, disability, race, religion & belief or sexual orientation. It’s a culture where everyone counts, in which the diverse range of backgrounds and perspectives makes us stronger, and helps us retain talented people and develop them to their full potential.

But what does this mean for you? In very real terms, it means nothing should hold you back.

Millions of people in the UK have a disability, and many of our colleagues are either directly or indirectly affected by disability. We won’t tolerate discrimination or victimisation in any shape or form, and we continue to build a working environment where our people feel accepted and included.