
Help & Support
We’re here to help – you can find answers to the most frequently asked questions here.
Existing customers
This page is for existing Santander Consumer Finance customers. If you are a Santander UK bank account, mortgage or credit card customer please go here instead.
New customers
Santander Consumer Finance offers you a range of options which can be tailored to suit the way you want to pay.
Find a dealer
We only work with trusted dealers, so if you’re looking for your next car, bike or van, make sure you choose a Santander Consumer Finance approved dealer.
Need help choosing vehicle financing?
If you’ve already found the car you want and are now looking for finance, it’s important to choose the type that’s right for you.
Changing circumstances
If your circumstances have changed then we can help:
Customer services
If you are an existing customer and have a general enquiry, please use the contact details below or read our FAQ’s. Is your new car delayed? Extend your current agreement with us.
Chat with us
Please click the Chat with us button to talk to our live agents.
Contact us
0800 085 1759
Calls from UK landlines and mobiles are free
Our lines are open:
Monday to Friday:
8am – 6pm
Saturday:
9am – 1:30pm
Write to us
Santander Consumer Finance
Santander House, 86 Station Road,
Redhill, Surrey RH1 1SR
Contract Hire help
If you have a Contract Hire agreement, please use the contact details below.
Phone us
0330 134 8751
Calls cost exactly the same as calls to regular local or national landlines (those starting with 01 or 02)
Our lines are open:
Monday to Friday: 9:00am to 5:30pm
Saturday: 10:00am to 4:00pm
Phone us
0370 732 4060
Calls cost exactly the same as calls to regular local or national landlines (those starting with 01 or 02)
Our lines are open:
Monday to Friday: 9:00am to 5:30pm
Saturday: 10:00am to 4:00pm
Phone us
0800 0851 322
Calls from UK landlines and mobiles are free
Our lines are open:
Monday to Friday: 9:00am to 5:30pm
Saturday: 10:00am to 4:00pm
Phone us
0330 123 4341
Calls cost exactly the same as calls to regular local or national landlines (those starting with 01 or 02)
Our lines are open:
Monday to Friday: 9:00am to 5:30pm
Saturday: 10:00am to 4:00pm