COVID-19 Impact at Santander Consumer
We are working hard to ensure that we are able to speak to customers that really need our assistance during these unprecedented times and we would like to thank you for your continued patience and understanding. We want to assure you that we are doing everything we can to support all of our customers during this difficult and unsettling period.
Please visit our COVID-19 support page for more information and support.
Please note that we only manage Motor Finance agreements, for help with any other types of finance from Santander please visit Santander.co.uk
Santander Mortgage Payment Holidays
If you are experiencing difficulties with making payments on a Santander mortgage as a result of the impact of COVID-19, please visit the Santander COVID-19 Advice page
Do you have a complaint?We value our customers highly and aim to provide a positive experience right from the proposal through to the final payment and beyond. The fair treatment of our customers is very important to us. However if you are less than satisfied please let us know so that we can put things right
You can find more information about making a complaint here: