COVID-19 Impact at Santander Consumer
We are working hard to ensure that we are able to speak to customers who really need our assistance during these unprecedented times and we would like to thank you for your continued patience and understanding. We want to assure you that we are doing everything we can to support all our customers during this difficult and unsettling period.
Please visit our COVID-19 support page for more information and support.
Do you have a complaint?
We value our customers highly and aim to provide a positive experience, from the proposal right through to the final payment and beyond. The fair treatment of our customers is very important to us. However, if you are less than satisfied, please let us know so that we can put things right.
Phone: 0800 085 2050*
Our lines are open:
Monday to Friday: 9.00am to 5.00pm
You can find more information about making a complaint here: