At the end of your Personal Contract Purchase (PCP) agreement you have three options:
Retain the car
Retain the car by paying the Optional Final Payment (OFP), sometimes referred to as the Guaranteed Future Value (GFV).
If you wish to make your payment using a different method, to obtain the relevant payment details or to pay by credit or debit card select here.
If we receive no contact from you regarding your PCP option and you have an active direct debit in place, we will attempt to take the final payment from your account on your due date.
Return the car
You will no longer be liable to pay your Optional Final Payment (OFP), sometimes referred to as the Guaranteed Future Value (GFV). There’s nothing more to pay if the car is in good condition and within the agreed mileage terms.
It is important that you inform us of your intention to return the vehicle to us before the final month of your agreement. We will then aim to contact you before the final two weeks to discuss and arrange collection of the vehicle.
You will need to be present when the vehicle is collected, we will inspect the vehicle to check its mileage and overall condition. A report will be completed detailing this information and will be presented to you before the vehicle is taken away.
Renew the car
Choose another car, using any excess part exchange value that is above the Optional Final Payment (OFP) towards your deposit.
You can find our supporting dealers here.
The dealership will be able to assist you in exchanging the vehicle and setting up a new finance agreement, subject to approval.
You will need to do this in good time; if a new finance agreement is not accepted by the date the final payment (GFV) is due you will be liable for making the payment.
If, upon reaching the end of your PCP agreement, you want to keep your vehicle but are not able to make the final balloon payment, we will, subject to eligibility, reschedule this amount for you.
Please read our guide to your PCP options by clicking here before making your decision. If you have any questions regarding your options follow this link to contact our Customer Services department or click the chat with us icon..
When you have made your decision, please advise us of your PCP intention by completing the form below: