Request an Informal Extension

This form is for Contract Hire customers. If you’re not a Contract Hire customer, visit this page to manage your account.

Are you affected by a new car delivery delay due to supply chain issues? If your existing Personal Contact Hire agreement is coming to an end and your new car with us is being delayed beyond the end of your current agreement, we may be able to keep you in your car. Subject to Terms and Conditions. We might be able to keep you on the road up to a maximum of 6 months maintaining your current regular monthly instalments.

    1. Your details













    Address we currently hold for you




    Postcode we currently hold for you







    Phone number we currently hold for you






    2. Your request

    Please provide the proposal number of the vehicle on order with us along with the
    expected delivery date.



    By submitting this form, you confirm that you are the account holder and give permission to access the agreement. This will enable us to obtain the information relevant to your request. We will then be in contact to discuss the next steps. If any of the details in the form do not match our records, an agent will contact you to carry out further Data Protection questions.

    It’s important that you understand how we may use your personal data and the options that you have regarding its use. For further details please visit the Your Data section of our website.