What are cookies?
Cookies are small pieces of text sent to your web browser by websites you visit. A cookie file is stored in your web browser and allows us or a third-party to recognise you and make your next visit easier and more useful to you.
Why are cookies essential to how customers use the Santander Consumer Finance website?
Types of cookies
The length of time a cookie stays on your device depends on its type. We use two types of cookies on our websites.
- Session cookies are temporary cookies which only exist during the time you use the website (or more strictly, until you close the browser after using the website). Session cookies help our websites remember what you chose on the previous page, avoiding the need to re-enter information.
- Persistent cookies stay on your device after you’ve visited our website. For example, if you tick the ‘Got it’ button on the pop-up warning about cookies, a persistent cookie will be used so that you won’t be shown the warning next time you visit the site.
- To track your progress when completing online forms so we can present the pages to you in the correct sequence.
Third party websites
How to control and delete cookies
Cookies help you get the most out of our website. You can however set up your browser to delete or refuse some or all of them, or to notify you when you are sent a cookie and therefore choose whether or not to accept it. You may also delete or refuse, some or all of the cookies, on our website at anytime.
If you want to restrict or block the cookies we set, you can do this through your browser settings. The ‘help’ function for your particular browser should tell you how.
www.aboutcookies.org contains comprehensive information on cookies for a wide variety of browsers and how to delete cookies from your computer. To learn about controlling cookies on the browser of your mobile device please refer to your handset manual.
For your convenience we’ve provided links to the cookie management page for the most popular web browsers:
To learn about controlling cookies on the browser of your mobile device please refer to your handset manual.
Details of the cookies we use
The tables below describe the cookies set against the santanderconsumer.co.uk domain, for details of third-party cookies stored against other domains while using our site, please refer to the third party’s own policy listed above.
Our own cookies
|PHPSESSID||A randomly generated token to identify your session. This token is used when making online bookings for events such as training courses in order to pass messages from the booking system to your browser.||When your session has ended|
|eac_cookie_cookie_message||Used to store that you have seen and acknowledged the cookie information pop-up.||1 year from being set|
|ee_cookie_test||Used to test whether you have allowed cookies to determine whether or not online event bookings will be possible.||1 day from being set|
Google Analytics cookies
|_ga||Used to distinguish users.||2 years from being set|
|_gat||Used to limit the number of messages being sent to Google from your browser.||1 minute from being set|
|_gid||Used to distinguish users.||24 hours from being set|
To find out more about cookies you can visit the Information Commissioner’s Office website.
The Santander group of companies include Banco Santander, SCF Madrid, S.A.; Santander UK Santander Consumer (UK) plc; Santander Insurance Services UK Ltd.