Data subject access request

Santander Consumer (UK) plc treats all customer information in a confidential and secure manner. For example, we do not sell information to other organisations for direct marketing purposes.

Data protection legislation

Santander Consumer Finance complies with data protection legislation, which lays down a set of standards that must be followed whenever personal information is processed.

Data protection legislation also gives individuals (known as ‘data subjects’) a number of rights.

You have the right to move, copy or transfer certain personal data. Also known as ‘data portability’. This gives you the right to have certain parts of the data we hold on you transferred to you.

When do I need to make a data subject access request?

A data subject access request is a formal request for information. The formal access request arrangements are not designed to deal with general queries that you may have about your account. If, for example, you want to find out some specific information about your account, you should contact our Customer Service Team. We aim to provide you with the information you require without you having to make a subject access request.

If you require a copy of your agreement follow this link for a faster response.

You can use the form below to make a data subject access request

We will provide you with the information you have requested within 28 days from the date we receive your request.

    1. Your details

    Address we currently hold for you

    Postcode we currently hold for you

    Please include postcodes

    Daytime telephone

    Please enter the numbers of the Santander Consumer Finance agreements for which you require information. If you don't have this information please supply the registration numbers of the vehicles concerned.

    2. Your data

    Please enter any additional information you would like to provide

    3. Information request

    Please select all the options you require:

    4. Declaration

    By submitting this form, you declare that you are the Data Subject named above and confirm that in accordance with the provisions of the Data Protection Legislation, you have requested that Santander Consumer forward to the address stated, any personal data they hold about you to which you have a right to access.

    If the details you have supplied meet our Data Protection requirements and we notice any changes, we will update these on our system. Please note it may take up to five working days to reflect these changes on our system.