Can I make a lump sum payment towards my agreement?

Yes. If your you have the right to make a lump sum payment at any time to part settle your agreement. You can make a payment using either Please make sure you get in touch either before or after you’ve made the payment as this will stop the payment being returned back to you.  The quickest […]

What should I do if I want to withdraw from my finance agreement?

To withdraw from your finance agreement, you must notify us within 14 days of receipt of the copy of your executed agreement from Santander Consumer Finance. Our contact details can be found clicking here. If you’re writing to us to tell us that you want to withdraw please provide the following information for security purposes […]

Can I withdraw from my finance agreement?

Provided your agreement is regulated by the Consumer Credit Act, you have 14 days from receipt of the copy of your executed agreement from Santander Consumer Finance to cancel the agreement. The cancellation of the finance agreement doesn’t cancel the sale of the goods themselves.

What is voluntary termination (VT)?

Under the Consumer Credit Act 1974 you have certain termination rights. For further information about these rights please refer to page 1 of your agreement, ‘Termination: Your Rights’ or click here. There rights are not applicable if you have a Fixed Sum Loan agreement.

Do we have any financial interest in your vehicle?

In some circumstances, such as when you wish to sell your vehicle, you may need to provide evidence that we have no further financial interest in your vehicle. We can provide this information via our online service – just click here and follow the instructions.

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