What should I do if I change my bank account?

It’s important you let us know if you change your bank account. This is so we can continue receiving your payments. To set up a new Direct Debit for individual bank accounts, contact our Customer Services team. To set up a new Direct Debit for joint signatory accounts, download our Direct Debit mandate. Please complete […]

I’ve changed my name. What do I need to do?

You’ll need to provide relevant supporting documents to prove this. You can provide one of the following documents: We need you to: 1. photocopy one of the above documents that we can accept. Don’t send us originals. 2. send your letter and photocopied documents to us at: Post: Customer Services Department, Santander Consumer (UK) plc, […]

Learn more about driving electric

Discover guides, tips and resources to answer your questions about driving electric.