If you suspect it, report it
If you receive an email with information you didn’t ask for, from someone you don’t know, or someone calls you asking for personal details and it makes you doubt it, report it. Cyberattacks can appear in numerous ways, so don’t let your guard down and report anything suspicious.
What to do if you receive a suspicious communication on behalf
of Santander
To keep your details safe, avoid sharing any information if you aren´t sure a request is legitimate. If you doubts it´s from Santander, please let us know so we can take measures and protect other customers:
What to do if you receive a suspicious communication on behalf of another company
In the event of someone trying to trick you by posing as another company, this is what you can do:
- You should report the communication to the company so they can investigate. You can also report it to the National Cyber Security Centre (NCSC) by emailing report@phishing.gov.uk.
- If you believe you have fallen victim to a suspicious communication and provided your Santander account details, call us immediately on 0800 9 123 123 so we can help protect your accounts.
