FAQ

About your agreement
>

You’re entitled to receive a statement of account.

The statement will include:

  • a detailed history of your payments
  • any applicable fees, charges, and any other transactions.

To get a statement of account contact us by email or post using the details below. Or, you can reach out to our team by clicking here.

Email: [email protected]

Post: Customer Services Department, Santander Consumer Finance, Santander House, 86 Station Road, Redhill, Surrey RH1 1SR

S77 Statement of Account

Or, under section 77 of the Consumer Credit Act 1974, you’re entitled to request for a statement of account. This statement will include a summary of all the payments under the agreement including:

  • the total amount you have paid to date
  • the total amount that has become due and remains unpaid
  • the total amount that will become due at a future date under the agreement.

The statement will also include:

  • a detailed history of these payments
  • any applicable fees, charges, and any other transactions 
  • a copy of your agreement.

To get an S77, contact us by email or post using the details below. Or, you can reach out to our team by clicking here.

Email: [email protected]

Post: Data Access Department, Santander Consumer (UK) plc, Santander House, 86 Station Road, Redhill, Surrey, RH1 1SR