Your account

Which type of agreement
do you have?

To make sure we’re giving you the right information, please choose one of these two options:

You can find your agreement number on your agreement documentation

Motor Finance Commission Complaints
On 3 December 2025, the FCA announced they are extending the pause on complaint handling rules for motor finance commission to 31 May 2026. In the meantime, you can find further information on our website here.

Manage your account

Whether you want to make an online payment, change your personal details, or request a change to your payment date, we try to make things as simple as possible.

You’ve told us you’re a Purchase customer, if this isn’t correct please click here

Change personal details

Change payment date

Manage your direct debit

Request a copy of your agreement

Set up a third party

Pay off your vehicle finance early

Make a payment

Hand back your vehicle

Set your PCP intention

Make a clearance request

Money worries