The Scheme does not apply where a court or tribunal has already considered and decided the merits of such a claim. This is because the complaint has effectively been resolved and the position is consistent with the FCA’s objective of providing certainty and finality to firms and consumers.
As a court or tribunal has already considered your claim, we are unable to assess your agreement again under the Scheme. As a result, your agreement does not qualify as a scheme case and is not eligible for compensation under the Scheme.