FAQ

Commissions Redress
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About the motor finance consumer redress scheme
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Generally, no. The redress scheme doesn’t cover agreements involving:

  • limited companies
  • limited liability partnerships
  • partnerships consisting of more than 3 people
  • agreements with a credit value of over £25,000 for business purposes.

However, you may be eligible for the redress scheme if:

  • you are a sole trader, or a partnership with 2 or 3 partners where at least one partner is an individual
  • you took out a motor finance loan for business purposes
  • the amount you borrowed was £25,000 or less.

You can check your original loan agreement to confirm the amount you borrowed.