If you have been financially impacted by COVID-19, we may be able to provide you with some assistance by modifying the terms of your finance agreement, depending on your circumstances. This may not be suitable for everyone and we will assess each request individually. In order for us to assess your request, please complete this form and we will endeavour to contact you within 7 working days, working through all requests in instalment date order to ensure we assist customers in the most appropriate way.


About you


Your agreement


Financial difficulty

Please answer the questions below for us to assist you find the best outcome. Please consider the following options carefully.

YesNo
YesNo

Please contact our customer services team for further guidance.


As you have indicated you are not in financial difficulty, we are unable to provide any further assistance at this time. Please contact us if your situation changes.

YesNo

YesNo

YesNo

YesNo

YesNo

YesNo

YesNo
YesNo


Returning your vehicle

If your financial difficulty is likely to last longer than a further 3 months and you have already received a payment deferral you may wish to consider returning the vehicle.

YesNo

What happens next?

After submitting the form, one of our agents will be in contact to discuss the options available to you.

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Please note: we may require confirmation of current financial difficulty to ensure we offer the best outcome for your individual circumstances.